Your privacy is important to us. This policy explains how we handle your information.
Welcome to K.L.T.G (Korea Local Tour Guide). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.
By using our services or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services or provide us with your information.
We collect information that you voluntarily provide when you:
| Type of Information | Examples | Purpose |
|---|---|---|
| Personal Identifiers | Name, email, phone number | Communication and booking |
| Travel Information | Arrival/departure dates, flight numbers, hotel | Tour planning and pickup service |
| Preferences | Tour interests, dietary restrictions, mobility needs | Customizing your experience |
| Payment Information | Bank transfer details (we don't store card info) | Processing payments |
| Communications | Messages, emails, feedback | Customer service |
When you visit our website, we may automatically collect certain information about your device and usage, including:
We use the information we collect for the following purposes:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
You have the following rights regarding your personal information:
You have the right to request access to your personal information and to correct any inaccuracies.
You may request that we delete your personal information, subject to legal obligations we may have to retain certain data.
You can opt-out of receiving marketing communications from us at any time by:
You have the right to request your data in a structured, commonly used format.
Where we process your information based on consent, you have the right to withdraw that consent at any time.
Our services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately.
When providing tour services for families with children, all information is collected from and communicated with the adult guardians only.
As we operate in South Korea and serve international clients, your information may be transferred to and processed in South Korea. By using our services, you consent to the transfer of your information to South Korea, which may have different data protection laws than your country of residence.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typical retention periods include:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. Thank you for trusting K.L.T.G with your information and your Korean travel experience.
We're here to help. Contact us anytime for clarification or concerns.
